Shipping Policy
We work with a network of courier partners so that your order reaches you as quickly as possible, and in the condition it left us.
Last updated: 1 September 2026
Dispatch and Delivery
Depending on your location, your order will be shipped within 15 working days of order confirmation.
Cancellations and Orders Lost in Transit
If we cancel your order, or it is lost in transit, the full order amount and the delivery charges are refunded once we have completed reconciliation with our courier partner.
If you cancel the order, the full order amount and the delivery charges are refunded only if it has not yet been dispatched from our warehouse. If it has already been dispatched, we process the refund once the item reaches us.
Returns and Exchanges
Returns, exchanges and refunds are covered in full by our Returns & Exchanges policy, which is the single source for return windows, eligibility and how refunds are issued.
If you have any difficulty at any stage of delivery, contact us at online@blissed.world.